🎓 Training Levels

1
Read & Acknowledge
Read the full SOP, watch the video walkthrough, and digitally acknowledge completion. No quiz required.
2
Supervised Practice
Complete Level 1, pass the knowledge quiz (80%), and complete 3 supervised executions signed off by a lead.
3
Independent Certification
Complete Level 2, pass advanced assessment (90%), and complete solo execution. Certified to train others.

📁 Business Units

🏭
Manufacturing
300.XXX.XXX
Extraction, production, packaging, distribution, wholesale, QC. Includes Distribution Hub (5XX), Catalog (6XX), and Wholesale (7XX) series.
📋 19 SOPs
✅ 9 Active
🏪
Retail
100.XXX.XXX
POS, customer service, cash handling, inventory, compliance. Covers all 5 retail locations across Alaska.
📋 3 SOPs
⏳ 3 To Create
🏢
Enterprise
000.000.XXX
Cross-unit SOPs: HR, Finance, IT, Legal, Payroll, Executive Operations, AI/Axis governance.
📋 5 SOPs
✅ 3 Active

📄 All SOPs

000.000.001 SOP Numbering & Index System
Marc Theiler ACTIVE v2.0
View
000.000.002 Daily EA Sync Workflow
Charlene/Axis ACTIVE v1.0
View
000.000.005 Sales Call Center Operations
Jessica / Marc ACTIVE v1.0
View
300.100.501 Receiving, Printing & Pinning Orders
John ACTIVE v1.0
View
300.100.502 Printing Orders & Station Prep
John ACTIVE v1.0
View
300.100.503 Order Fulfillment
John ACTIVE v1.0
View
300.100.504 Metrc Manifest Generation & Sync
John/Charlene ACTIVE v1.0
View
300.100.510 Daily Hub Inventory Reconciliation
John/Charlene TO CREATE —
300.100.701 Wholesale Customer Service Protocol
Axis TO CREATE —