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🎓 Training Center

Onboarding, skill development, and compliance training for all Red Run team members

📚 New Employee? Start Here

Complete the onboarding track to get up to speed on Red Run operations, compliance requirements, and your role-specific training.

Start Onboarding →
5
Training Tracks
24
Total Modules

📋 Training Tracks

🏪

Retail Budtender

5 modules • ~3 hours

Essential training for all retail associates covering customer service, compliance, and store operations.

Modules
Store Opening & Closing 30 min
ID Verification & Compliance 45 min
Product Knowledge Basics 60 min
POS & Dutchie Training 45 min
Customer Service Excellence 30 min
📞

Wholesale Sales Rep

6 modules • ~4 hours

Complete training for B2B sales including account management, CRM usage, and the sales intelligence dashboard.

Modules
Sales Dashboard Overview 30 min
Customer Intelligence 45 min
AI Call Scripts 30 min
Distru & Order Management 60 min
Weekly Sales Rhythm 30 min
Closing Techniques 45 min
🏭

Manufacturing Tech

5 modules • ~4 hours

Production and processing training including Metrc compliance, quality control, and equipment operation.

Modules
Facility Overview & Safety 45 min
Metrc Fundamentals 60 min
Package Creation & Labels 45 min
Quality Control Standards 45 min
Transfer Procedures 45 min
⚖️

AMCO Compliance

4 modules • ~2 hours

Required compliance training for all employees covering Alaska cannabis regulations and AMCO requirements.

Modules
Alaska Cannabis Laws Overview 30 min
Purchase Limits & ID Rules 30 min
Record Keeping Requirements 30 min
Inspection Readiness 30 min
🌿

Product Knowledge

4 modules • ~2.5 hours

Deep dive into cannabis products, effects, terpenes, and how to make informed recommendations.

Modules
Cannabis 101 (THC, CBD, etc.) 45 min
Terpenes & Effects 30 min
Product Categories 45 min
Red Run Product Lines 30 min

🎬 Video Library

🎬 12:34

Sales Dashboard Walkthrough

Complete tour of the CannaOps sales intelligence dashboard

🎬 8:45

Metrc Package Creation

Step-by-step guide to creating packages in Metrc

🎬 6:20

ID Verification Demo

How to properly verify customer IDs

🎬 15:00

Distru Order Entry

Creating and managing wholesale orders in Distru

📚 Quick Resources