Call Center | Red Run CannaOps

🧠 Wholesale Intel

📋

Weekly Sales Agenda

Week of May 12, 2026

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🎯 Primary Focus

🏢 Target Accounts

📦 Product Focus

Weekly Call Target: 50 connections

Region Focus: All Regions

Order Goal: 5 new orders

🚨 Priority Alerts

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📋 Today's Priorities

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👤 Customer Intel

👆

Select a customer or click an alert

🔥 Quick Dial

This Week

calls

Week Talk Time

0h 0m

total

Coverage

customers reached

📦 Recent Orders

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🔍 Order Validation

Verify a customer's order number when they call with an issue

🔥

Running Low - Reorder Alert

Based on their buying pattern, they're likely running out of:

Select a customer to see predictions

❓

Order Gaps - Follow Up

Products they used to order but stopped. Ask why:

Select a customer to see gaps

✨

Never Tried - Opportunity

Top products they've never ordered (similar stores love these):

Select a customer to see opportunities

📋 View Full Catalog on Distru →

📦 Product Catalog & Talking Points

🌿

Flower

Premium indoor & outdoor strains

🔥 Top Seller: AK Thunder

25-28% THC • Indica-dominant • Earthy pine, diesel

Matanuska Valley Fire

22-26% THC • Sativa-dominant • Citrus, tropical

💡 Talking Point: "Our flower is all Alaska-grown, no imports. Customers love supporting local."

💎

Concentrates

Hashade, live resin, diamonds

🔥 HASHADE (Top Seller!)

70-85% THC • Ice water hash blend • Flying off shelves

Live Resin Badder

75-85% THC • Full terpene profile • Premium extraction

💡 Talking Point: "Hashade is our #1 SKU. If you're not stocking it, you're missing out."

🍬

Edibles

Gummies, chocolates, beverages

🔥 Fire Eater Sodas

10mg THC • Fast-acting • Perfect for summer

Northern Lights Gummies

5-10mg per piece • Consistent dosing • High margin

💡 Talking Point: "Edibles are great for tourists. Easy to consume, discreet, and memorable."

🚬

Pre-Rolls

Singles, packs, infused

🔥 Baller Joints 5-Pack

1g each • Premium flower • Great margin for retailers

Infused Pre-Rolls

Hash-infused • 1.5g • Heavy hitters

💡 Talking Point: "Pre-rolls are the #1 impulse buy. Keep them stocked at the register."

🏆 Top 5 Movers This Month

🥇

Hashade

+24%

🥈

Baller 5pk

+18%

🥉

Fire Soda

+15%

4️⃣

AK Thunder

+12%

5️⃣

Live Resin

+10%

📋 View Full Catalog on Distru →

🎓 Budtender Boot Camp

Training Mode

Quick product knowledge training for sales reps and budtenders. Use these materials for yourself or share with retailer staff!

1️⃣

Know Your Strains

Indica vs Sativa vs Hybrid • Effects • Terpenes

5 min

Indica

Relaxing, sedating. "In-da-couch"

Good for: Pain, sleep, anxiety

Sativa

Energizing, uplifting, creative

Good for: Daytime, focus, social

Hybrid

Best of both, balanced effects

Good for: Most customers

🧪 Key Terpenes to Know:

Myrcene - Relaxing, earthy

Limonene - Uplifting, citrus

Pinene - Alert, pine

2️⃣

Concentrates 101

Types, potency, and how to sell them

7 min

HASHADE (Our Star!)

Ice water hash + flower blend. Smooth, potent, flavorful. Our best-selling concentrate.

Sell: "It's like premium coffee vs instant. Once you try it, you can't go back."

Live Resin

Fresh-frozen flower, full terpene profile. True-to-plant taste.

Sell: "For the connoisseur who wants the full experience."

Shatter/Wax

Classic extracts. Stable, consistent, affordable.

Sell: "Great entry point for someone new to dabs."

Diamonds & Sauce

THC-A crystals in terpene sauce. Maximum potency.

Sell: "Top shelf for your heavy hitters. They know what this is."

3️⃣

Selling Edibles

Dosing, onset times, customer education

5 min

⚠️ The #1 Rule: Start Low, Go Slow

New users: 2.5-5mg | Regular: 10-20mg | Experienced: 25mg+

Onset: 30-90 minutes. Tell them to WAIT before taking more!

Fire Eater Sodas

Fast-acting (15-30 min), easy to dose, great taste. Perfect for tourists!

Gummies

Consistent dosing, long shelf life, high margin. Your bread and butter.

📋 Quick Reference: When Customers Ask...

"I can't sleep"

→ Indica flower, edible 1hr before bed, or indica vape

"I need energy"

→ Sativa flower or vape, small dose edible (5mg)

"I have chronic pain"

→ High-THC indica, RSO, or high-dose edibles

"First time trying"

→ Low-dose gummies (5mg) or small hybrid pre-roll

"I'm a tourist"

→ Pre-rolls (can't take home), edibles, Fire Eater sodas

"What's strongest?"

→ Concentrates (70-90% THC), then high-THC flower

📋 Call Log

Contact Spoke With

Products Discussed

Order Placed?

Yes No

Notes

Next Follow-Up

Quick Links

📊 Customer Relations Log ⚠️ Service Issue Log 🛒 Distru B2B Menu

📞 Call Center

📩 Voicemails 0

🎧 Customer Service Dashboard

🧠 Wholesale Intel

Weekly Sales Agenda

🚨 Priority Alerts

📋 Today's Priorities

👤 Customer Intel

🔥 Quick Dial

📦 Recent Orders

🔍 Order Validation

📝 Sales Call Script

Running Low - Reorder Alert

Order Gaps - Follow Up

Never Tried - Opportunity

📦 Product Catalog & Talking Points

Flower

Concentrates

Edibles

Pre-Rolls

🏆 Top 5 Movers This Month

🎓 Budtender Boot Camp

Know Your Strains

Concentrates 101

Selling Edibles

📋 Quick Reference: When Customers Ask...

📊 Weekly Summary

🏆 Top Engagement

📋 Coverage Report

📋 Call Log

Quick Links

📩 Voicemails 0

📊 Call Center Intel Dashboard

📋 Customer Coverage

🏆 Top Engagement

📞 Call Details

⚠️ Overdue Customers - Need Attention

⬆️ Escalate Issue

🎧 Customer Service Dashboard

🧠 Wholesale Intel

Weekly Sales Agenda

🚨 Priority Alerts

📋 Today's Priorities

👤 Customer Intel

🔥 Quick Dial

📦 Recent Orders

🔍 Order Validation

📝 Sales Call Script

Running Low - Reorder Alert

Order Gaps - Follow Up

Never Tried - Opportunity

📦 Product Catalog & Talking Points

Flower

Concentrates

Edibles

Pre-Rolls

🏆 Top 5 Movers This Month

🎓 Budtender Boot Camp

Know Your Strains

Concentrates 101

Selling Edibles

📋 Quick Reference: When Customers Ask...

📊 Weekly Summary

🏆 Top Engagement

📋 Coverage Report

📋 Call Log

Quick Links

📋 Call Prep Mode PREP

🎯 Talking Points

Hot Sellers This Week

They Need to Reorder

Stopped Ordering (Ask Why)

Never Tried (Suggest These)

Previous Conversations

Market Intelligence